This account is separate from your Utherverse account. On the support page you can also make an account, to see your past tickets and check the status of your current tickets. For your reference we provide complete archives and history of all your support requests. All these departments have a representative handling tickets in their off hours.Įvery support request is assigned a unique ticket number which you can use to track the progress and responses online. For after hour help with account and/or technical issues, please open a ticket making sure to choose the correct support department as the topic. In order to streamline support requests and better serve you, Utherverse utilizes a support ticket system.

For information regarding your ban, you must create a ticket to WorldOps directly! World Operations cannot be reached via live support chat, issues regarding these matters are not handled in live support. When you see the Invite Only message when trying to join the live support channel this, means the live support channel is closed and you will have to try another method of getting support mentioned on this page. It is also staffed for customer and billing issues between 4PM PST to 6PM PST by customer support. It is staffed with Tech Volunteers and technical Staff on workdays between 9AM PST till 4PM PST.

As for working girl or guy issues you should contact the WG department.

For events and parties you can best contact the events department.

For issues with for business related issues it is best to contact the business department.

For issues regarding banning and rules of conduct and terms of service it is best to contact world operations.

For account, billing, complaints and customer related questions you should contact customer support.

For technical issues contact the technical support department.

However some departments are staffed 24/7. Most department will answer within 1-2 business days. As it will take additional time if you question is submitted to the wrong department. It is best to contact the right department in order to get your help as swiftly as possible. They will try their best to help you resolve these as fast as possible.

They are here to help anyone with any issues that might arise. Support can be reached via their support website.Ĭlick the Support button on the Social Center button bar to open the Red Light Center Classic Support web page on a new tab (even if signed in to Utherverse).

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